Privacy Policy
This policy describes every category of personal data Longfu88 collects, the reason it exists, how long it’s kept, and who outside Longfu88 can access it. It’s written in plain language because legal text that obscures rather than informs is not a real disclosure.
1. Data Controller
Longfu88, operator of longfu-88.games, is the data controller for all personal data collected through this platform. Data handling practices are aligned with Malaysia’s Personal Data Protection Act 2010 (PDPA). For players in other jurisdictions, equivalent local data protection obligations apply where relevant.
2. Data We Collect
At registration
- Email address – primary account identifier, login credential, and recovery contact
- Username – displayed on leaderboards and in account settings
- Password – stored as a salted cryptographic hash. Longfu88 staff cannot read or recover your actual password
- Currency selection – determines account denomination and payment method availability
- Date of birth – confirms you are 18 or older before account activation
- Welcome bonus selection – recorded to apply the correct offer on first deposit
During KYC verification
- Government-issued ID – IC / MyKad front and back, or passport. Processed by a third-party KYC provider under a data processor agreement
- Selfie with ID – for facial comparison against the submitted document. Not stored beyond the verification event
- Payment method proof – screenshot confirming you own the bank account or eWallet used for withdrawal
During gameplay and transactions
- Transaction records – every deposit and withdrawal: amount, method, timestamp, status. Retained minimum 5 years
- Gameplay data – games played, bet sizes, session duration. Required for responsible gambling monitoring and AML compliance
- Device and IP data – device model, OS, browser, IP address per session. Used for fraud detection and duplicate account identification
- eWallet and payment identifiers – TnG, GrabPay, DuitNow, FPX transaction references. Not full banking credentials
Support interactions
- Contents of live chat conversations and any files you share with support
- Email correspondence and ticket history
3. Why We Process Each Data Type
- Email, password, DOB, currency – contractual necessity (account operation)
- KYC documents – legal obligation (AML compliance requirements)
- Transaction and gameplay records – legal obligation plus contractual necessity
- Device and IP data – legitimate interest (fraud prevention, account security)
- Payment identifiers – contractual necessity (payment processing)
- Support records – legitimate interest (service delivery and dispute resolution)
- Marketing emails – consent only. Opt-in during registration, revocable at any time in account settings
4. Third-Party Access
Longfu88 does not sell personal data. Data is shared with third parties only where operationally required:
- Payment processors – FPX banks, TnG, GrabPay, DuitNow, card networks, and crypto gateways receive only the transaction data required for each individual payment
- KYC verification provider – receives identity documents for verification only, under a data processor agreement that restricts use to this purpose
- Game studios – Pragmatic Play, PG Soft, Evolution and others receive anonymised session tokens to run games. No name, email or financial data is shared with studios
- Legal authorities – Longfu88 complies with lawful orders from Malaysian authorities under applicable law. You are notified where legally permitted
5. Retention Periods
- Active account data – held for the duration of your account
- KYC documents – minimum 5 years from account closure
- Transaction records – minimum 5 years per transaction date
- Gameplay records – 2 years from each session
- Support records – 2 years from last contact
- Device and IP logs – 12 months rolling
- Marketing consent records – until consent is withdrawn, deleted within 30 days thereafter
6. Security
Longfu88 applies layered security controls to all stored player data: TLS encryption on all connections, AES-256 encryption at rest, role-based staff access controls, two-factor authentication for all internal system access, and independent annual security testing. In the event of a breach that creates risk to your rights and freedoms, Longfu88 will notify affected players within 72 hours of becoming aware of it.
7. Cookies
Three categories are in use on longfu-88.games. Essential cookies handle session management and login state – disabling them breaks core platform functions. Analytics cookies capture anonymised page-level traffic data with no personally identifiable information. Marketing cookies track ad effectiveness and are set only with your consent; they are revocable via the cookie preference panel on the site.
8. Your Rights Under PDPA
Malaysian residents have the following rights under the Personal Data Protection Act 2010:
- Access – request a copy of all data Longfu88 holds on you, within 30 days
- Correction – correct inaccurate or outdated information
- Erasure – request deletion. KYC documents and transaction records cannot be deleted before the mandatory 5-year retention period
- Portability – receive your non-regulatory data in CSV or JSON format
- Objection – object to processing based on legitimate interest
- Withdraw marketing consent – takes effect within 24 hours via account settings or email
To exercise any right: email [email protected] with subject ‘Data Rights Request’ and your registered email address. Longfu88 responds within 30 days.
9. Age Policy
Longfu88 does not knowingly accept players under 18. Date of birth is collected at registration and verified against identity documents during KYC. Accounts identified as underage are suspended immediately, funds returned to the source payment method, and data deleted. Report suspected underage accounts to [email protected].
10. Policy Updates
Material changes that affect how your data is used beyond what you previously agreed to trigger an email notification to your registered address and an in-app alert. Minor clarifications take effect without notice. Continued use of Longfu88 after a material update constitutes acceptance of the revised policy.
11. Contact
This policy applies to longfu-88.games only. | Return to homepage | Registration
